A video of a kind-hearted woman helping a little boy who lost his parents on a train has gone viral on Instagram. While it was a saddening encounter for the boy, online users were delighted to see the woman’s act of kindness.

Many praised her for calming the child down and helping him in his distress. Some also noted that without a cell phone, the boy would not have been able to communicate with his parents.

However, the clip also showed two women sitting across from the screaming child who seemed to be unfazed and not offering any help at all.

Online users were quick to point out their lack of compassion and empathy, urging them to show some emotion and offer assistance to the child in need.

Despite this, the woman’s act of kindness and willingness to help in a difficult situation has earned her widespread praise and admiration.

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